I LOVE Tunze!!!

[funman1]

Well last week or so when I was cleaning my Tunze Streams I broke the brackets that hold the ph to the magnet.

I posted in their forum and they sent me new ones at NO CHARGE not even shipping!!!
I got them in today and put them on my tank to get it back up again.

These guys are great and have excellent customer service!!

Just thought I'd share

 

[maxdout]

wow funny thing is mine did the same thing and w/o me even cleaning it. it just fell to the bottom of the tank. i thought wtH? i tried to put it back in the bracket and then pop, the bracket broke and off into the tank. i did pm roger and he said he was going to send me a new one. i was like ok np. how much is the replacement? he said don't worry about it and got my address but i've yet to recieve it. maybe a couple of more days. i dont mind since it is a free replacement. Tunze rocks.