Ick on True Percula ORD#A2630607

[Lubu]

Hi,
On order #A2630607 i noticed the medium sized percula clownfish has symtons of parasite as follows.
1) White long feces
2) White spots on body and fins which appeared to be ick.
3) Not eating in 2 days.

Also the Flame Angelfish from the same order has a visible white bump spot near the left eye which i suspected to be parasite.

This shipment is for a new setup tank which also housed 2 fish and inverts obtained from liveaquarium approximately 1 week ago. I have moved all inverts to QT and began Hypo treatment on the main tank, however so far i don't see any improvements on the said Percula and I'm afraid he's not going to make it. Needless to say I'm a little disappointed.

 

[dfs/la2]

Lubu,

We apologize for your disappointment on your order. It is normal for any specimen to be stressed after shipment and ick is a common occurrence after such a stressful shipment. We ask that you continue to test the water daily to ensure ideal water quality for the acclimation of these specimens. We have documented your customer file with the information you have provided and ask that you contact us at 1-800-334-3699 if you have further questions or concerns regarding your order.

Joyce F.
LiveAquaria
Drs. Foster & Smith