Inspecting aquarium upon delivery when delivered.

[butesch]

I ordered a Red Sea Reefer 250 from Salty Supply Inc via Amazon. It should arrive this coming week. I got an email saying if I sign for it I'm saying it is in good unbroken condition. Does that mean I need to unbox the aquarium while the deilvery gate waits on me? It looks like a whole lot of stuff to look through. I've never had an aquarium delivered so looking for some input on this. Please give me your thoughts.

 

[stingeragent]

Never ordered a tank before, but from what you said, yes you need to unbox it on the spot and check for damage.

 

[Bogue Chitto]

I agree.

 

[gone fishin]

I agree. I have ordered things before that were drop shipped. Once you sign for it is yours. I have on occasion refused delivery due to damage of the item. Good luck

 

[stingeragent]

I'd probably focus on the tank/stand itself. It is unfortunate to make the delivery guy wait, but if something is amiss, your the one out 1300+ on the setup.

 

[butesch]

I'm assuming if there is a leak that would be covered by the warranty versus broken glass from shipping. Hopefully everything will be fine but I'm not gonna rush my inspection if I"m on the hook. That wouldn't be fair to me.

 

[stingeragent]

I'll agree with ya. Just take a look at everything and make sure you don't have any major issues like cracked glass , etc. It will be impossible to inspect every inch, just make sure everything looks intact.

 

[seamonster124]

Highly doubt UPS guy's gonna wait for you to unpack, inspect, and maybe cycle the tank? . Nothing to worry about though, amazon will take care of you if anything goes wrong

 

[Hojo220]

I just received a shipment. He asked for signatures i said let me make sure its no broken.. he told me thats a good idea. He needs to wait for your signature.. sign when you feel comfortable

 

[butesch]

No he won't have to wait for me to cycle the tank. LOL. But he will have to wait for me to check for broken glass.

 

[moondoggy4]

Have a sandwich ready for him, maybe he will have some more patience's.

 

[CaminDFW2]

I work in logistics and did claims for many, many years:

You can do everything short of leak testing it. Are you for sure it's coming via UPS / Fedex? Due to the size and nature of the shipment, I would be willing to bet that it will be shipped delivered by a last mile transportation company. Your package will go to a hub and they will contract a company to deliver it to your home. These guys are used to having shipments inspected. They will likely even bring it into your home and place it where you ask them to.

Do not sign anything until you are 100% sure there is no damage. If you discover anything, write it on the Bill of lading. If there is anything wrong and the driver refuses to take back the shipment; do not sign the BOL but, make note of the damage on the drivers copy and call the contract carrier customer service department and the shipper/vendor.

On a side note - the Reefers are packaged very well.

 

[Sk8r]

Delivery folk don't like to wait, no, but be pleasant, but firm. Look over the shipping container, look for damage, particularly in the area of any crate damage, and have a camera ready. Photograph any damage. Have a box knife ready and look at the area. OBvious damage is a cracked glass. And if you find that---^^^^ up there is some good advice.

If you once accept it and it leaks, that's a warranty issue between you and the seller. At that point you don't blame the shipper, you blame the manufacturer and ask for redress.

Good luck.