Is this crack serious?

[jacmyoung]

<a href=showthread.php?s=&postid=10066984#post10066984 target=_blank>Originally posted</a> by Mr31415
jacmyoung - yes and no. Three layers of 10mm siliconed together but the silicone does not fill the whole area - it is mostly on the lines where the panels are joined. The silicone strips are about 6" wide...

...

I can only speculate since I am no expert on this, but having silicone only on the perimeters would leave uneven stress especially close to the strips on the inside edge because silicone has thickness, even though that thickness is very small. That seems to explain the location of the crack, it not only is at where the holes are, but also close to the silicon strips so the stress (unevenness) is the greatest. Towards center away from the strips the glass should have deformed enough to be in full contact and in even support.

But since this is a common practice in your area, did you ask around what experience others have with their large tanks?

 

[Satori]

My 180 was cracked in exactly the same way when it was first delivered. The manufacturer said to ship it back, and they rebuilt it and sent me a new one, all at no cost to me.

 

[Mr31415]

Problem is I doubt the LFS will assume responsibility for that crack...

I will try and ask some people here about their experiences.

 

[Mr31415]

Some days I just so wish I was living in America - seems like you have much nicer LFS's there...

The problem is this is by far the biggest LFS. So if they can't get it right - who will (here)???

 

[mope54]

<a href=showthread.php?s=&postid=10069290#post10069290 target=_blank>Originally posted</a> by Mr31415
Some days I just so wish I was living in America - seems like you have much nicer LFS's there...

The problem is this is by far the biggest LFS. So if they can't get it right - who will (here)???

No, just better lawyers ...and larger customer base!
No LFS or tank manufacturer is going to eat costs without someone forcing them to. There isn't an LFS over here that would do something like this out of the kindness of their own hearts, but rather because consumer law, eager lawyers, and dollars in lost revenue that will be lost from spreading the horror story keeps them "honest."

But in your case it doesn't seem like they are doing things "wrong" due to the region you live in and particular constraints on materials. So I don't have much help for you other than things wouldn't be much easier over here in the states, despite stories from people having their issues addressed quickly. For every one of theirs, other stories of people getting shafted by american companies exist.

 

[Mr31415]

Makes sense... But still sad