Issues with JBJ Pro LED

septicdeath

New member
I recently sold my jbj 28 pro led, its over a year old, but was setup and put into service Dec 2011. I never had a single issue, and even though I sold it as-is. When the person I sold it too contacted me, I obviously want to try to help.

He says that 1 row of the daylight LED's had failed (there are 5 rows of LED's) for the daylights. This to me, would make be believe that some wiring or something came loose, since 80% of the LED"s were still lit.

He said he unplugged the light, and then plugged it back in, if I understand him correctly, he said now none of the daylights came on, this would make me think something else, except It was verified that at one time, 4 of 5 rows were lit. Again, I searched for premature failure of these systems, and had to search a little more in depth to find a few saying they had ballast issues, but google searches didn't throw up lots of hits, making me think that these things have had a pretty good track record.

Again, I ran it every day, and didn't have it skip a beat, it worked flawless, in the threads I did read about ballast issues, it sounded like JBJ replaced the ballasts for the users for free (this was in Dec 2011), so I assume that the system has only been on the market for 14 months at most, but I believe my unit was purchased in Fed 2011, but not by me, and I dont have the receipt. Is there a way to find manufacture date so we can verify ballast?

I told the buyer to come to this forum and post, since I know he can get lots of help here, but I thought I would help a little more and start searching, but not having the unit at my disposal, I cant try anything anyone says, but hopefully he will join into this thread and take over, I know he works late hours, so wouldn't be able to post until tomorrow, so Im just posting now, so it gets some time to get read.

Anyone else with any issues, or had any issues? Anyone buy that if 80% of the LEDS worked that the ballast should be working? Or how to test the output of the ballast to see if it is the issue? Any thing anyone can think of so I can assist him, it worked so flawlessly for me, im up in arms about how come all,of a sudden their are light issues. I suppose a simple voltmeter can check for 24v at the ballast connector? I'll tell him to try that? Anyone else have any issues?

Hopefully he finds his way here and already you guys will have some idea's.

Thanks in advance.

-John
 
I had the ballast crap out on mine, ordered a new one and that solved the problem...

Same tank, JBJ 28gallon nano cube pro led...
 
I'm having the EXACT issue with mine. Just happened today. To say I'm disappointed is an understatement. Mine is 14 months old, with a 4 month break in use. I ran the daylights 5-6 hours a day, but left them on for about 12 yesterday after turning my timer on auto when the lights went out when I was doing maintenance. I e-mailed JBJ.
 
Yeah, he got a $90 replacement (thy are cheaper if not from jbj), this brought the 4 rows back online, but the original row that went out never came back, we assume a driver went bad, the new jbj ballast IS MUCH LARGER with WAY more cooling, so they knew something was wrong and redesigned it. At this time, he's going with the 4 rows are better thn none, and not messing with it too much.

Good luck, the trend is the first released balasts seem to go, but the newer, thicker, easily cooled units are working well.. Time will tell

-John
 
Where is the best place to commandeer a new ballast? Not sure if i would trust another JBJ one... :headwally:
 
Yeah, he got a $90 replacement (thy are cheaper if not from jbj), this brought the 4 rows back online, but the original row that went out never came back, we assume a driver went bad, the new jbj ballast IS MUCH LARGER with WAY more cooling, so they knew something was wrong and redesigned it. At this time, he's going with the 4 rows are better thn none, and not messing with it too much.

Good luck, the trend is the first released balasts seem to go, but the newer, thicker, easily cooled units are working well.. Time will tell

-John

John, Do you know where he got the ballast? I'm having trouble finding anyone with one in stock to even order a replacement. Mine went out this morning!

Krazie:jester:
 
Yeah my newer ballast was way larger and brought ALL my led's in the main square back on....
 
The fuse was in the ballast itself, it has a thing u can unscrew on it in the lower corner....
 
thank you, mine does not have that fuse on it. 89 watt LED. I ordered a new ballast today from JBJ 69.00 if some one needs one.
 
Yeah that new ballast will take care of all the issues, maybe the new one I got had the fuse on it and the old one didnt, I dont remember exactly as I sold the system to another reefer here on RC....

Keep us posted, hope it cures your issues!
 
JBJ Professional LED issues

JBJ Professional LED issues

I've had a JBJ Nano 28 running for about 4 months now. The original hood had fan issues and a cracked lens. The replacement one was damaged in shipping.
So, 2 months ago JBJ sent me a Professional series LED hood.

Yesterday I noticed the center white LED strip is out. Anyone know what caused this? is it something I can just replace? with non-JBJ parts?

To say I'm disappointed with JBJ and their quality control would be an understatement. Their customer service has been okay to this point, I have not called them yet on this, will do so today. Seems for the price this stuff should not be breaking.......
 
Back
Top