Items in stock?

[RobertK]

Is there a way to tell from the PA website or shopping cart whether items are in stock or not? I want to place an order but do not want to do so unless all the items in my cart are in stock.

 

[Jeremy B.]

We do not have real time inventory on there at this time, I apologize. If you want to let me know what you're looking for I can take a quick look for you.

Thanks,
Jeremy

 

[RobertK]

Already checked by phone this AM when I didn't hear back here or by email by the time I needed order placed. What a hassle and an unnecessary delay. Items were not in stock and I had to order elsewhere; could have taken care of this all last night if your website was current. I love PA but you guys really need to modernize your website/shopping cart - it hasn't changed in years and I'm sure you are losing business to competitors who have more user-friendly websites. And I say that as a loyal and longtime customer.

 

[Jeremy B.]

Hi Robert, thank you for the feedback, it's greatly appreciated.

We actually did a major website / shopping cart upgrade in March '10, a little over a year and a half ago. While it did fix a lot of the bugs the old website had, we still have the issue of not having real-time inventory online.

We do try to keep some of the more popular items that are out of stock on our website up to date and marked as that. However, with the amount of products we carry it can be a daunting task to do at times. We are in the process now of reviewing some different shopping cart and order processing software that would indeed have this capability of having real-time inventory on the website at all times, so hopefully this will be something we have in the near future.

 

[RobertK]

Thanks Jeremy.