Jason, 250w 10k ab need to exchange

deansreef

Active member
Hello,

I bought the ocean light 250w with the ab 10k. I have not set this up yet and after looking at lots of threads and pictures I would like to exchange for the 20k instead.

How do we handle this?

I recieved the setup on 8-20-04.

Dean Hogan
 
Hi Dean,

No problem, just ship the 10K bulb back to our address with RA#68626 on the shipping label and we'll exchange for a 20K.

thanks
 
Hi Dean,

Sorry, have not receive yet. You ship standard mail? Usually pretty quick, but have had a lot of delays with mail lately. Not sure why.
 
Hi Jason,

Yes, standard mail, as i was not in a rush. Now I am wondering what is going on.

are you sure this has not come in, maybe today?

Dean
 
jason,

i got the bulb back today. It seems the address was smeared off. It went all over the placedand finally back to me.

I will now ship it back to you guys ups.

can you change it for a 14k instead of the 20 k ?

Dean
 
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