JBJ Auto Top off...broken switch

[AquaWave523]

Hi, I purchased this about a month ago and I finally have a chance to set it up during my vacation.

The problem I'm having is that the switch is broken off when I tried to switch from Setup A to Setup B.

The product is still brand new...I'm not sure if its a durability issue or what? Is there anything that can be done?

Right now, the product works, but tends to overfill the sump reservoir...

 

[MarineDepot]

Hello AquaWave523,


Thanks for the email, I'm sorry to hear about the trouble your having with your JBJ Auto Top Off, Your best option is to contact JBJ directly regarding any warranty service your going to need, I would be more than happy to send you a copy of your invoice for proof of Purchase, just provide me your order number and I'll email it to you. You can contact JBJ at ( toll-free ): 1-877-374-9981 or at 310-672-4021 you can also send an email to their Warranty Claims at warranty@jbjlighting.com.

ATO controllers are warranted to the original purchaser against defective materials and workmanship for 6 months from the date of purchase


As far as durability and dependability goes, we've had pretty good reviews on the product, click
here for the reviews.

I hope this information is helpful

Best regards,

Walter

Marine Depot Customer Service