Jeremy B

SWANK

New member
I just noticed you charged my credit card for the sp2 pump. I thought you were going to cancel that order for me, since we decided that was not the problem with my euro-reef skimmer.

Brian Messier
 
Hi Brian,

I apologize, but the order was originally charged when you placed it, then we held it to contact you for the serial number. I credited the order back yesterday evening, however it usually takes 24 - 72hrs for the credit to reflect that in your account. If you do not see the refund by late Sunday or early Monday please let me know.

Thanks,
Jeremy
 
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