jim leyland

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Jim please contact this guy already and work out whatever it is thats going on. Obviously something isn't right with a transaction you both had and he is really trying to get ahold of you as he is flooding our site. Make whatever it is right so we quit seeing your name posted all over here and you don't give the rest of us C-Sea members a bad name on here!!!!!!!!!!
 
And if you had taken the 20 seconds to check his profile, you would know that he hasn't logged in since the 26th....why don't you ask someone nicely if they have his phone number....(but not me, I don't have it)
 
Easy Reefwidowed!!!!!!! I wasnt attacking Jim as I dont know him to attack him but asking him to clear this up. I do not know what this is about nor do I care but a frown face in the post states enough!!!!!!!!I am sure he has received emails through his private email as well. You nor I know if he has or has not seen any emails or pm's. I did take the 20 seconds to look it up and the 26th was his last post date not log in date!!!!! It tends to be a norm on here that when a transaction goes sour people dissappear and can no longer be contacted and I was trying to help avoid this . This buyer is obviously anxious to get in contact with him and out of fairness Jim SHOULD respond as a seller and make it right as I have stated. Please though feel free yourself to ask someone nicely for his number and help him make this situation right!!!!! You would do the same if it was your money!!!! I was simply trying to look out for C-Sea and all other members.
 
I know this is not going to go over well.
And I am not taking any sides here.
Just pointing out an observation.

But this is not the 1st time, if my recollection is correct, that someone has had a gripe about Jim Leyland and a transaction.

I noticed it before. Maybe really bad luck. 1 mistaken transaction is one thing.

But when it occurs more than once and in such a short span of time. Even the most understanding and believer that circumstance can arise in which a transaction can go south. We are not vendors and the expectations of perfect transactions is/should not be assumed a 100% probabilty. But then again since it's a fellow hobbyist and you know how frustrating it can be to get the run around or the stroke by a vendor..well.

And again, not picking sides. It may appear that there is fire where there is smoke here.

And a head in the sand avoidance, to the extent that someone gets so frustrated that they call you out in a public forum?

In the other guys shoes, you have one tank. One set of lights. You have no lights on it. You bought used because you had lighting problems and couldn't afford new. And now your ballast won't fire and your entire tank's livestock is at risk. I'd wig for sure after about a day!!!! Without question. Lights, power, pumps, and good water...it's one of the major facets of life in our tanks.

Hopefully, because life gets in the way, it's chalked up to insane work hours (giving the benefit of the doubt here) or something that has prevented a pro-active resolve of this issue and why it has forced a fellow hobbyist (a peer if you will) to voice his/her concerns here.

It may appear that medics request is not out of line either Jim.

The biggest issue at hand other than C-Sea membership reputation as pointed out earlier.
*****
Folks may end up afraid to deal with you on a transaction level. And noone wants that. It's a part of what makes the sense of community of this hobby a great interaction. A hobbyist will almost always treat you better than any business will. Don't allow a ballast issue to impinge upon that sense of community.
 
McFadden has brought this up before, and I'm pretty sure it was all spelled out in the public forum. From what I remember, Mcfadden is being unrealistic about the situation.
 
Honestly I wasn't trying to make a big deal of this but to just get this cleared up so we quit seeing his name plastered all over our board.
 
Same here, maybe it was the mcfadden complaints that were the ones I saw a while ago. Please accept my apology Mr. Leyland.

The story had a very close ring to a trade that I had with a former banned member of reefcentral sometime ago. And had someonoe warned me I would have known better. It was in that spirit was my only reason for chiming in. Reinstates my own need for metering replies and not knee jerk. Again, sorry for that as well.
 
FOR THOSE OF YOU WHO THINK IAM BEING UNREALISTIC ALL IAM TRYING TO DO IS RETURN A BLLAST THAT DOSNT WORK AND GET A REFUND! AND I CANT GET JIM TO ANSWER PMS UNLESS I POST HERE.
 
avatar_11454.jpg
 
If I recall correctly that ballast worked when it showed up and then stopped fireing after like a couple days or week?
 
the ballast worked when it left my house, you can ask other members that stoped by my house and picked up sand and the other guy who picked up rock! id be happy to give your their names so they can back me up if you would like.. im not refunding anything b/c it was in working order when it left my house as stated.. who says he doesent have a bad ballast laying around and wants to exchange it for the good one that i send and then he would get a free ballast and i would be out mine and the money! if this means that i get banned or whatever then be it, thanks for all the help i got from everyone when starting my tank..
 
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if it was the ballast on your 150 then it was working on 10/20/07 when you took the tank down. I remember asking what lighting you had and lifting the canopy and seeing the vho bulbs and they were working just fine.
I picked up the sand for my 29.
other then getting the sand I do not know Jim so.......

sean
 
I really didn't want to stick my nose in this. However, I am all for coming to a resolution. If I may ask, is the ballast still under warranty? Has Icecap been contacted? Icecap has very good customer service and I am sure they can repair the unit either for free or for a minimal amount, such as shipping costs.

These are just some suggestions to resolve the situation.
 
Like Mike...I really don't want in the middle of this...but as Mike said...IceCap's customer service is second to none...so...maybe this can be resolved through IceCap Service...

Quote from IceCap's website:

We strive to set the standard for excellence in customer service. Some of what makes us special is in what we don't do.

We don't require dated sales receipts to honor a warranty claim
We don't care if you bought our product new or used
We don't have a set charge as more often than not there's no charge
We sell only repairable VHO Ballasts and give them a liberal 3 year warranty
We don't age returns; we fix, replace or service them ASAP, as we know you need them pronto
Click to expand...

Because of this customer service pledge I won't buy any other brand of ballast...

Greg
 
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Again I am not trying to tell anybody what to do. This happened to me before and I thought the only honest fair way to handle this was to split the cost of the repair. Sounds like Icecap will be reasonable and fair in getting this fixed and issue resolved.
 
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