Kudo's to BRS

HowieB

New member
Hi all. I ordered some stuff from BRS a couple of weeks ago. It was delivered to my porch by UPS. It was to heavy for my wife to bring in so she left it there. I got home at 5:00 and it was gone. Stolen by some idiot. He probably ended up throwing it out when he saw what it was. (Calcium, Alkalinity, Carbon, etc) I got an e-mail today from BRS, they shipped out a replacement order today. NO CHARGE. Thanks BRS. I don't care how heavy it is, my wife better drag it in to the house.
 
Wow, that's great. Totally above and beyond.

FWIW, next time, have your wife open the box and take out individual pieces.
 
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