LF someone experienced to replace a chipped pane of glass on my new tank.

[CuzzA]

Not sure if it was looked into but if the chip was there and silicone applied over it by the manufacturer (making it a manufacturer defect), wouldn't the manufacturer be responsible for its repair under warranty or under an implied warranty of merchantability/fitness?

It's none of my business, but it sounds like from John, the tank manufacturer acknowledged that it was defective but felt it was still safe to use and offered it at a discount "as is". How else would it have been siliconed by the manufacturer with the chip and go unnoticed by someone? From a manufacturers standpoint, they would likely not waste the time to pull the tank apart, clean off the silicone, cut a new sheet of glass and reassemble it. The $ vs. time probably doesn't add up. In fact, I'd imagine we'd be shocked at how much glass gets tossed from chips, cracks, poor seals, etc. But perhaps in this case they felt it wasn't worthy of the landfill or recycle bin or whatever they do...

I could be totally wrong though and again, it's none of my business. I just offered my thoughts solely on the chip.

 

[TheAquatect]

No, the tank was sold AS-IS without a warranty of any kind. The purchaser also signed a statement acknowledging the conditions of sale.

Understood, and that typically negates any warranty from the sellers perspective and fair, IMO. I was thinking more in terms of the consumer going straight back to Aqueon who made the tank as an option, if the As-Is sale does not release the manufacturer as well.

 

[ichthyman]

The tank in question was passed through all channels, "AS-IS".

 

[lammy2012]

John,
I re-read what I wrote and I appologize for a bad choice of wording and not making myself more clear. No, you did not "Take my money" as if I was swindled. I never once tried or meant to imply that. I live an hour away and will continue to do business with you. I left your name out of it as to not point fingers or to tell anyone I had a bad experience. All I was implying was that you sold it to me because you didn't see a major problem with the chip. I did state that I purchased it "as is" KNOWING there was a defect. I was just simply looking for someone to repair the defect since I don't trust my inexperience enough to feel comfortable doing it myself. Also as you know, I haven't once contacted you looking to make any of this an issue for you or to try and return it. I'm not claiming to be victimized, there was no covert character assassination nor am I attacking anyone's character. To make myself clear, John/FAOIS did not do me wrong, so there's no reason for anyone to feel otherwise.

 

[CrazyEyes]

John,
I re-read what I wrote and I appologize for a bad choice of wording and not making myself more clear. No, you did not "Take my money" as if I was swindled. I never once tried or meant to imply that. I live an hour away and will continue to do business with you. I left your name out of it as to not point fingers or to tell anyone I had a bad experience. All I was implying was that you sold it to me because you didn't see a major problem with the chip. I did state that I purchased it "as is" KNOWING there was a defect. I was just simply looking for someone to repair the defect since I don't trust my inexperience enough to feel comfortable doing it myself. Also as you know, I haven't once contacted you looking to make any of this an issue for you or to try and return it. I'm not claiming to be victimized, there was no covert character assassination nor am I attacking anyone's character. To make myself clear, John/FAOIS did not do me wrong, so there's no reason for anyone to feel otherwise.

I have to admit man, I agree with this post 100%. I know I'm just an outsider on this but I have to agree with this.

 

[kybreos]

Thanks. I'm beginning to deal with the fact that that's the reality of it. What really sucks is the LFS I bought it from is a VERY reputable place. I won't mention any names. My inexperience in the hobby can be seen by a blind person and was clear as day to them. I was told the chip was no big deal and my money was taken anyway. My fault though for impulse buying and not doing my research I guess.

This post here reads as if you felt you were bamboozled... When I read it I felt bad for you, until I read the other side and saw you got full disclosure. Actually signed a document... You may not have meant to portray a rip off but you did. Words have a weird way of showing context.

 

[lammy2012]

This post here reads as if you felt you were bamboozled... When I read it I felt bad for you, until I read the other side and saw you got full disclosure. Actually signed a document... You may not have meant to portray a rip off but you did. Words have a weird way of showing context.

You're right, it does, and I already pointed that out. Yes, it was a bad choice of words, but I made my apology and justified my intent. Again, looking for someone that knows how to replace the glass, not someone to feel bad.

 

[CuzzA]

Ok, so now that everyone has made their points clear and all is well in the world... Lammy, fill the tank in a garage and let it sit. If it doesn't fail after a month it likely won't fail at all.

If it doesn't leak and you set it up, I suggest that you incorporate a leak detector on your system. This can be done with or without a controller, but with a controller it will be much easier. Neptune has an expensive leak detector system or you can use a breakout box and some wire (that's what I did) and save a lot of money for the same technology. In fact the DIY detector is superior to Neptunes product because you can have unlimited sensors. Google DIY apex leak detector.

Really, a leak detector should be used even if the tank is in perfect condition. There are plenty of threads where what appeared to be a perfect tank has failed. It's just the nature of having an aquarium, we are all taking a risk.

 

[anbosu]

I think it is way more likely you will end up with a leaky tank by aving someone take it apart and try to replace one pane of glass. Either use it as is or just buy another aquarium.

 

[lammy2012]

Ok, so now that everyone has made their points clear and all is well in the world... Lammy, fill the tank in a garage and let it sit. If it doesn't fail after a month it likely won't fail at all.

If it doesn't leak and you set it up, I suggest that you incorporate a leak detector on your system. This can be done with or without a controller, but with a controller it will be much easier. Neptune has an expensive leak detector system or you can use a breakout box and some wire (that's what I did) and save a lot of money for the same technology. In fact the DIY detector is superior to Neptunes product because you can have unlimited sensors. Google DIY apex leak detector.

Really, a leak detector should be used even if the tank is in perfect condition. There are plenty of threads where what appeared to be a perfect tank has failed. It's just the nature of having an aquarium, we are all taking a risk.

Thanks man! Good idea.

I think it is way more likely you will end up with a leaky tank by aving someone take it apart and try to replace one pane of glass. Either use it as is or just buy another aquarium.

This is true.