McCosker's passed away A2631243-1

[carlos_fb]

I just wanted to let you know that my McCosker passed away last night. I got it Yesterday and he looked in pretty bad shape. I went to check on him this morning but he was gone.

I took some pictures just in case you need them. By the way, the box where he came was extremely cold, I don't know if that had anything to do with it.

He was a beautiful specimen, very sad for sure... :rolleye1:

 

[dfs/la2]

carlos_fb,

Thank you for contacting us. We are very sorry to hear about the Mc Cosker’s Wrasse. He was a gorgeous specimen. We have placed a credit on file of $114.98 for the loss of the specimen and the shipping you incurred. You may use this credit on your next purchase of any live aquatic specimen or pet supplies. Should you prefer this credit to be applied to your credit card or if you would like to contact us to discuss your credit, please call or email us at your earliest convenience. Thank you for choosing Drs. Foster and Smith for your live aquatic needs. You are a valued customer and we look forward to hearing from you in the future.

If you have any further questions please feel free to contact us.

Stacie R
Technical Support
Live Aquaria

 

[spshead01]

Now thats Customer service.