My experience with MD

aquarius77

In Memoriam
I have got to say i have used you for dry goods in the past and have never been unhappy.

After another vendor took my order for a MH bulb and atinics and never shipped it, I called MD about a bulb they had listed for sale.
My phone call was answered fast and the staff was extremely helpfull telling me how many he had in stock and giving me advice on the bulb and my ballast.
A few weeks later i had made up my mind and i ordered the bulb late on a friday afternoon past your cutoff time for shipments outgoing. I called to see when it would ship and was answered immediatly again. Again the staff was more than helpfull and even saw to it that my late order made the truck that same day.
I have not recieved this order but i have no worries it will be on time and in shape just like all the others.

You guys really got a good thing goin in your service and shipping departments and i just wanted to let you know i appreciate it.

THANK YOU MD
 
Hello,

Thank you for the wonderful feedback, it is greatly appreciated and nice to hear!
We always do our best to provide our customers with excellent prices and the best service possible. As we are reef keepers ourselves, we have a good understanding of the products we carry and can usually help with technical questions or other reef-related questions.

We look forward to doing business with you in the future. Please do not hesitate to contact us if you have any questions.

Walter F

Marine Depot Customer Services Supervisor

714.385.0080 Phone

714.385.0180 Fax

www.MarineDepot.com
 
I recieved my order early today. Excellent packing, blazin fast delivery.

I really like the bulb too, looks great!

Thanks MD.
 
Back
Top