Below refers to a little bit of my experience at a recent WWC sale and the comments about the problem by other RC'ers. This is how I saw things from my side. I can only guess that they have a different opinion. I would have posted a complaint with them here on RC in the vendor forums, but they are not listed there.
Did they do some good things? Yes.
Did they do some things that I think was not good customer service? Yes.
Nismo and Gasman I would like to say thanks to both of you. Now everyone is going to know about the problems that I had with WWC. I make one little comment about a freah cut frag and you 2 blow it all out of proportion. BTW most likely very few people would have figured it out but now they all know.
Nismo "œEven though you didnt say the name of the store theres people here that know who you are talking about."
And now Julio everyone is going to know who the store is and what really happened from my point of view.
"œAnd yes when the vice president starts talking bad about a store..."
This is a personal matter and has absolutely nothing to do with the club. I was not talking bad about a store but stating what happened.
"œwouldnt want them to make a decision on not coming because of one person"
You seriously think that they would let me stand in the way of them making $$$$ at a frag swap?
"œBut if you dont believe me why dont you call them yourself and see how they feel about it?????"
Now why would I even want to bother to contact them after commets like "œWhat do you expect, they are 40% off" and that is a direct quote. Well let me see, I go to a sale that is 40% and I expect the corals to be as they are on the web site since nowhere did I see 40% for smaller corals. Case in point. I bought a LE Key Lime Mango Sherbet. The site says 5 eyes. Ok now look at my picture. I can only count 3. Of thats right, what should I expect since they are 40% off. Oh and I can hear it now. You did not have to buy them. Did someone hold a gun to your head?? No Manny they didnt. I walked in and handed them a list of what I wanted. They started pulling them. I tried to watch what they were pulling but it was hard to see everything since it was crazy and they would pull a few of mine and then they would go and help someone else and then go back to my list. All the while I am also trying to see what else there is since I have never been in there.
Key Lime Mango Sherbet
<a href="http://s513.photobucket.com/albums/t339/ReneeFLL/?action=view¤t=ChaliceLEKeyLimeMangoSherbet11-27-0.jpg" target="_blank"><img src="http://i513.photobucket.com/albums/t339/ReneeFLL/ChaliceLEKeyLimeMangoSherbet11-27-0.jpg" border="0" alt="wwc Chalice LE Key Lime Mango Sherbet 11-27-09"></a>
"œSize: 5 eyes" and that is copied directly from their site.
Had I known that it was not the 5 eyes then I would not have bought it.
"œAlso stating how they went about to fix the problem if any"
Don't believe me, I will have the dead frags with me next time I see you!
Yeah you are right Julio you were not there and don't know the whole story.
Gasman "œyour comments are out of line and simply hurt you as well as the group you so represent."
My comments are not out of line when I state what happened to me. I am only representing myself in this matter and absolutely no one else. This has nothing to do with the club.
"œguys including Ray and Julio ( yes that same guy that gave his time to teach you guys how to use a bandsaw)"
And your point is??? He was a speaker at the club and had it not have been him it would have been someone else. He was thanked by the club and given something.
And who is Ray??? The one that had lots to say about something he really did not know all the facts about??
"œthe bottom line is that something always bothers her locally/internationally etc etc"
Such a dumb comment and I don't even know what it means, but thats ok you can bash me and it is ok, but when I have a comment to say you guys jump all over me. I would think that you would have something better to do with your time.
"œOver and out.", "œNow I'm over and out!"
Even after these comments you still had 2 more comments to add. Make up your mind and stick with it.
"œMe for one do not get that involved with the club anymore, while at first it seemed ok, over the years I've seen storefronts/private reefers get badmouthed here over and over many who simply are out of the forums or simply changed their names for no reason, thus my aversion to the situation,"
"œthe bottom line is that something always bothers her locally/internationally etc etc"
I think that is the definition of a hypocrite. You say you don't get involved with the club anymore because of comments by other people but you are here on RC doing exactly what to claim not to like!!!
Again, what happened with World Wide Corals and I had absolutely nothing to do with the club. Also, most of the people on the forum are not even club members. My guess that the RC'ers that belong to the club is probably less than 10%.
Bolo7735 "œI try not to give him any business. Very poor customer service."
http://www.reefcentral.com/forums/showthread.php?t=1726329
This comment by you is taken directly from a post of yours here on RC. And you have a problem with what I have to say about what happened to me????? You were not there either.
Deepreefexotics First I don't even know who you are and you don't know me. Second you don't know the whole story about the frags that they replaced or everything that was said between WWC and I.. Did you follow us around the entire time. Nooooooo!
If its any of your business which it is not, I ordered 4 chalices for $660.00. There was a problem when they arrived with both of the Lazer Beams. I called them right away and they said to keep an eye on them and to let them know. I called about 2 weeks later and left a message. Not only one time but 2! After this I am thinking that they don't want to deal with it so I decided to let it go and not to do any business with them. Well recently I see a post by I think Rogger about WWC and a sale. I have always wanted to go up there so I decide to send and email to see if they were going to respond. Had they not responded then I never would have bought from them again. Maybe my calls did slip thru the cracks. I don't know since I don't work there, but when I emailed them they responded very fast and said that they would give me the store credit.
Deepreefexotics "œyou say you don't want the corals anymore, you instead want the store credit to buy something else that same day and you want to use the 40% discount too."
They responded and I quote "œI would be happy to issue you a livestock credit to you either in the store on on line." So when he said that I was not getting store credit I was confused. I did not know that they still had some. That is not what he said in the email. And I never said that I did not want the corals anymore. I don't know where you are getting your info from. So any time you want to see that email you can see it since it is in my phone. I have the proof and what do you have???
DRE "œAlso I know of a former board member that you have publicly denounced on this forums and behind his back that would never have behaved that way you did. But hmm I forgot he was removed for lack of participation."
Don't EVEN go there! You have no clue as to what really went on. Were you there?? No you wern't so until you know the WHOLE story then its best to keep it zipped. You have never even been to a board meeting this year.
DRE "œI on the other hand have only good things to say about how i was treated. They had free breakfast and lunch which was great and also had some great deals and even extended the 40% off past 2pm while also cutting me corals that weren't for sale and even still giving me 40% off them."
And your point is???? So you were happy with what you received. Good for you!!
DRE "œnot that you aren't known for doing this to several club members as well" Do you care to elaborate on this or are you just blowing smoke again?? I have kept all my emails regarding one problem that I had with a person that was kicked off of RC. Again, I have the facts and emails so if you would like to see them again its not a problem.
Elan "œright on it"
Since you don't know all the facts sometimes its best just not to say anything since it only adds fuel to the fire.
K9doog "œ love this comment........"
See comment above for Elan.
I could go on and on, but I think that everyone gets the point now!!
Now for the pics of the WWC frags that I got that day.
<a href="http://s513.photobucket.com/albums/t339/ReneeFLL/Aquarium/?action=view¤t=CoralsfromWWC11-27-09.jpg" target="_blank"><img src="http://i513.photobucket.com/albums/t339/ReneeFLL/Aquarium/CoralsfromWWC11-27-09.jpg" border="0" alt="wwc Corals from WWC 11-27-09.jpg"></a>
These are from WWC.
<a href="http://s513.photobucket.com/albums/t339/ReneeFLL/Aquarium/?action=view¤t=chaliceWWCHologramdamage11-27-09.jpg" target="_blank"><img src="http://i513.photobucket.com/albums/t339/ReneeFLL/Aquarium/chaliceWWCHologramdamage11-27-09.jpg" border="0" alt="wwc chalice WWC Hologram 5 11-27-09.jpg"></a>
This is the WWC Hologram. This is how it was when I pulled it out of the bag. It had popped off of the plug and was bent completely upwards. I took the pic after I pushed it back down. This is the coral that they cut in half that day. They did not even use enough glue to glue it completely down! The Hologram frag is in the top row third from the right.
<a href="http://s513.photobucket.com/albums/t339/ReneeFLL/Aquarium/?action=view¤t=chaliceWWCHologramdamage111-27-09.jpg" target="_blank"><img src="http://i513.photobucket.com/albums/t339/ReneeFLL/Aquarium/chaliceWWCHologramdamage111-27-09.jpg" border="0" alt="wwc chalice WWC Hologram 3 11-27-09"></a>
You can see the blue from my counter between the frag and the glue. That is why it popped up.
The things that I did buy at WWC and 2 other places. There were a few other chalices that I was interested in, but after what happened there that day at WWC I decided that I was not interested in them any more. Walked out of there with still over $300.00 left which I had in my budget for WWC.
Mike Paletta's blue table
Jose Casas Candlelite Concert
Jedi Mind Trick monti
Tyree LE Key Kime Mango Sherbet
Mystic Sunset monti
Pookstreet Alien Eye chalice
WWC Hologram chalice
King Midas Watermelon chalice
WWC Mellow Yellow chalice
WWC Lazer Beam chalice
Tyree Blue Chalice
ORA Blue millie
ORARoscoe
ORA Chips
ORA rose millie
desalwii
Silver Bullet bonsai
acro chesterfieldensis
blue hornet zoa
yellow millie
green slimer
green encrusting pavona
If anyone has any comments that they want me to read or hear then they will have to PM me or say something directly to me. This is going to be my only post about this here and I will ABSOLUTELY not even click on the thread to read what others have to say about something that they don't even know all the facts about.
So if someone wants to start flaming go right ahead and look stupid, but I will not see the comments.
Did they do some good things? Yes.
Did they do some things that I think was not good customer service? Yes.
Nismo and Gasman I would like to say thanks to both of you. Now everyone is going to know about the problems that I had with WWC. I make one little comment about a freah cut frag and you 2 blow it all out of proportion. BTW most likely very few people would have figured it out but now they all know.
Nismo "œEven though you didnt say the name of the store theres people here that know who you are talking about."
And now Julio everyone is going to know who the store is and what really happened from my point of view.
"œAnd yes when the vice president starts talking bad about a store..."
This is a personal matter and has absolutely nothing to do with the club. I was not talking bad about a store but stating what happened.
"œwouldnt want them to make a decision on not coming because of one person"
You seriously think that they would let me stand in the way of them making $$$$ at a frag swap?
"œBut if you dont believe me why dont you call them yourself and see how they feel about it?????"
Now why would I even want to bother to contact them after commets like "œWhat do you expect, they are 40% off" and that is a direct quote. Well let me see, I go to a sale that is 40% and I expect the corals to be as they are on the web site since nowhere did I see 40% for smaller corals. Case in point. I bought a LE Key Lime Mango Sherbet. The site says 5 eyes. Ok now look at my picture. I can only count 3. Of thats right, what should I expect since they are 40% off. Oh and I can hear it now. You did not have to buy them. Did someone hold a gun to your head?? No Manny they didnt. I walked in and handed them a list of what I wanted. They started pulling them. I tried to watch what they were pulling but it was hard to see everything since it was crazy and they would pull a few of mine and then they would go and help someone else and then go back to my list. All the while I am also trying to see what else there is since I have never been in there.
Key Lime Mango Sherbet
<a href="http://s513.photobucket.com/albums/t339/ReneeFLL/?action=view¤t=ChaliceLEKeyLimeMangoSherbet11-27-0.jpg" target="_blank"><img src="http://i513.photobucket.com/albums/t339/ReneeFLL/ChaliceLEKeyLimeMangoSherbet11-27-0.jpg" border="0" alt="wwc Chalice LE Key Lime Mango Sherbet 11-27-09"></a>
"œSize: 5 eyes" and that is copied directly from their site.
Had I known that it was not the 5 eyes then I would not have bought it.
"œAlso stating how they went about to fix the problem if any"
Don't believe me, I will have the dead frags with me next time I see you!
Yeah you are right Julio you were not there and don't know the whole story.
Gasman "œyour comments are out of line and simply hurt you as well as the group you so represent."
My comments are not out of line when I state what happened to me. I am only representing myself in this matter and absolutely no one else. This has nothing to do with the club.
"œguys including Ray and Julio ( yes that same guy that gave his time to teach you guys how to use a bandsaw)"
And your point is??? He was a speaker at the club and had it not have been him it would have been someone else. He was thanked by the club and given something.
And who is Ray??? The one that had lots to say about something he really did not know all the facts about??
"œthe bottom line is that something always bothers her locally/internationally etc etc"
Such a dumb comment and I don't even know what it means, but thats ok you can bash me and it is ok, but when I have a comment to say you guys jump all over me. I would think that you would have something better to do with your time.
"œOver and out.", "œNow I'm over and out!"
Even after these comments you still had 2 more comments to add. Make up your mind and stick with it.
"œMe for one do not get that involved with the club anymore, while at first it seemed ok, over the years I've seen storefronts/private reefers get badmouthed here over and over many who simply are out of the forums or simply changed their names for no reason, thus my aversion to the situation,"
"œthe bottom line is that something always bothers her locally/internationally etc etc"
I think that is the definition of a hypocrite. You say you don't get involved with the club anymore because of comments by other people but you are here on RC doing exactly what to claim not to like!!!
Again, what happened with World Wide Corals and I had absolutely nothing to do with the club. Also, most of the people on the forum are not even club members. My guess that the RC'ers that belong to the club is probably less than 10%.
Bolo7735 "œI try not to give him any business. Very poor customer service."
http://www.reefcentral.com/forums/showthread.php?t=1726329
This comment by you is taken directly from a post of yours here on RC. And you have a problem with what I have to say about what happened to me????? You were not there either.
Deepreefexotics First I don't even know who you are and you don't know me. Second you don't know the whole story about the frags that they replaced or everything that was said between WWC and I.. Did you follow us around the entire time. Nooooooo!
If its any of your business which it is not, I ordered 4 chalices for $660.00. There was a problem when they arrived with both of the Lazer Beams. I called them right away and they said to keep an eye on them and to let them know. I called about 2 weeks later and left a message. Not only one time but 2! After this I am thinking that they don't want to deal with it so I decided to let it go and not to do any business with them. Well recently I see a post by I think Rogger about WWC and a sale. I have always wanted to go up there so I decide to send and email to see if they were going to respond. Had they not responded then I never would have bought from them again. Maybe my calls did slip thru the cracks. I don't know since I don't work there, but when I emailed them they responded very fast and said that they would give me the store credit.
Deepreefexotics "œyou say you don't want the corals anymore, you instead want the store credit to buy something else that same day and you want to use the 40% discount too."
They responded and I quote "œI would be happy to issue you a livestock credit to you either in the store on on line." So when he said that I was not getting store credit I was confused. I did not know that they still had some. That is not what he said in the email. And I never said that I did not want the corals anymore. I don't know where you are getting your info from. So any time you want to see that email you can see it since it is in my phone. I have the proof and what do you have???
DRE "œAlso I know of a former board member that you have publicly denounced on this forums and behind his back that would never have behaved that way you did. But hmm I forgot he was removed for lack of participation."
Don't EVEN go there! You have no clue as to what really went on. Were you there?? No you wern't so until you know the WHOLE story then its best to keep it zipped. You have never even been to a board meeting this year.
DRE "œI on the other hand have only good things to say about how i was treated. They had free breakfast and lunch which was great and also had some great deals and even extended the 40% off past 2pm while also cutting me corals that weren't for sale and even still giving me 40% off them."
And your point is???? So you were happy with what you received. Good for you!!
DRE "œnot that you aren't known for doing this to several club members as well" Do you care to elaborate on this or are you just blowing smoke again?? I have kept all my emails regarding one problem that I had with a person that was kicked off of RC. Again, I have the facts and emails so if you would like to see them again its not a problem.
Elan "œright on it"
Since you don't know all the facts sometimes its best just not to say anything since it only adds fuel to the fire.
K9doog "œ love this comment........"
See comment above for Elan.
I could go on and on, but I think that everyone gets the point now!!
Now for the pics of the WWC frags that I got that day.
<a href="http://s513.photobucket.com/albums/t339/ReneeFLL/Aquarium/?action=view¤t=CoralsfromWWC11-27-09.jpg" target="_blank"><img src="http://i513.photobucket.com/albums/t339/ReneeFLL/Aquarium/CoralsfromWWC11-27-09.jpg" border="0" alt="wwc Corals from WWC 11-27-09.jpg"></a>
These are from WWC.
<a href="http://s513.photobucket.com/albums/t339/ReneeFLL/Aquarium/?action=view¤t=chaliceWWCHologramdamage11-27-09.jpg" target="_blank"><img src="http://i513.photobucket.com/albums/t339/ReneeFLL/Aquarium/chaliceWWCHologramdamage11-27-09.jpg" border="0" alt="wwc chalice WWC Hologram 5 11-27-09.jpg"></a>
This is the WWC Hologram. This is how it was when I pulled it out of the bag. It had popped off of the plug and was bent completely upwards. I took the pic after I pushed it back down. This is the coral that they cut in half that day. They did not even use enough glue to glue it completely down! The Hologram frag is in the top row third from the right.
<a href="http://s513.photobucket.com/albums/t339/ReneeFLL/Aquarium/?action=view¤t=chaliceWWCHologramdamage111-27-09.jpg" target="_blank"><img src="http://i513.photobucket.com/albums/t339/ReneeFLL/Aquarium/chaliceWWCHologramdamage111-27-09.jpg" border="0" alt="wwc chalice WWC Hologram 3 11-27-09"></a>
You can see the blue from my counter between the frag and the glue. That is why it popped up.
The things that I did buy at WWC and 2 other places. There were a few other chalices that I was interested in, but after what happened there that day at WWC I decided that I was not interested in them any more. Walked out of there with still over $300.00 left which I had in my budget for WWC.
Mike Paletta's blue table
Jose Casas Candlelite Concert
Jedi Mind Trick monti
Tyree LE Key Kime Mango Sherbet
Mystic Sunset monti
Pookstreet Alien Eye chalice
WWC Hologram chalice
King Midas Watermelon chalice
WWC Mellow Yellow chalice
WWC Lazer Beam chalice
Tyree Blue Chalice
ORA Blue millie
ORARoscoe
ORA Chips
ORA rose millie
desalwii
Silver Bullet bonsai
acro chesterfieldensis
blue hornet zoa
yellow millie
green slimer
green encrusting pavona
If anyone has any comments that they want me to read or hear then they will have to PM me or say something directly to me. This is going to be my only post about this here and I will ABSOLUTELY not even click on the thread to read what others have to say about something that they don't even know all the facts about.
So if someone wants to start flaming go right ahead and look stupid, but I will not see the comments.