Nano troubles

[ducati1212]

I originally posted this in the disc forum but thought I might get some help here as well.

I have been having this weird problemwith my tunze nano. I unplug it to feed and when I plug it back in it always starts sucking air through the front. like its running backwards. It does not stop doing this until I put my hand over the fornt to create suction then it switches.

then tonight when I pluged back in it would not start. made a buzzing sound but would not start. I pulled it out and was able to by poking around at the prop get it going but it sounded like it had broken glass in it. I put it back in the tank and it started sucking water inthe front and making a bad noise. I tapped it a few times and it went back to normal running.?

anyone have any weird issues with there tunze nano.??

 

[rvitko]

It sounds like the shaft came out of the socket, check that and get back to me. We will need to replace your pump if that is the case. The shaft should be fixed in the bottom of the pump.

 

[ducati1212]

OK thanks I cant check it until tonight after work.

Do I need to open up the pump unit itself. Can you give me just a touch more detail.?

Thanks for the reply

 

[rvitko]

You just pull the front off. Pull out the propeller/magnet and the shaft should stay fixed in the bottom of the pump. It can take a fair amount of force to open the pump.