ObscurityKnocks
Premium Member
I ordered a Naso Tang this weekend and I believe I received a Blonde Naso Tang. Regular Naso Tangs do not have the yellow dorsal fin correct? The one I received has a yellow dorsal fin.
Naso Tang Mixup
- Thread starter ObscurityKnocks
- Start date
dfs/la2
.Registered Member
ObscurityKnocks,
Thank you for your post. The coloration of the fish you received may or may not be indicative of a Naso Blonde Tang, as juvenile coloration may change as the fish matures. If possible, we would ask that you take a picture of the fish and either post it or email us at techsupport@drsfostersmith.com so that we may ensure that you have received the correct fish. If this is not possible, please give us as detailed a description of the fish as possible for verification.
Nate M.
LiveAquaria
Drs. Foster & Smith
Thank you for your post. The coloration of the fish you received may or may not be indicative of a Naso Blonde Tang, as juvenile coloration may change as the fish matures. If possible, we would ask that you take a picture of the fish and either post it or email us at techsupport@drsfostersmith.com so that we may ensure that you have received the correct fish. If this is not possible, please give us as detailed a description of the fish as possible for verification.
Nate M.
LiveAquaria
Drs. Foster & Smith
ObscurityKnocks
Premium Member
dfs/la2
.Registered Member
ObscurityKnocks,
Thank you for your patience and for supplying this picture. From the picture, we were able to verify that we have sent a Blonde Naso Tang. We apologize for shipping the incorrect fish and ask that you call us at 1-800-334-3699 or email us at customerservice@liveaquaria.com at your earliest convenience so that we may arrive at a proper resolution for correcting our error.
Nate M.
LiveAquaria
Drs. Foster & Smith
Thank you for your patience and for supplying this picture. From the picture, we were able to verify that we have sent a Blonde Naso Tang. We apologize for shipping the incorrect fish and ask that you call us at 1-800-334-3699 or email us at customerservice@liveaquaria.com at your earliest convenience so that we may arrive at a proper resolution for correcting our error.
Nate M.
LiveAquaria
Drs. Foster & Smith
ObscurityKnocks
Premium Member
Thank you for the credit. This is exactly why I buy all my livestock from LiveAquaria. I have made many purchases and the mistakes are very rare. But when you guys do make a mistake you make it right without a lot of hassle like some other companies.
