need help with nano skimmer

[Kinetic]

My nano skimmer has been running for about a month and a half now, and I'm having a hard time getting it set. I adjust it a very tiny bit, and let it sit for a couple hours, then adjust it again. Is this slow enough?

Right now it takes about 2 weeks to get a little less than a centimeter of skim stuff in the collection cup. If I allow more air, it quickly overflows after a couple hours. Then I turn it down again, and get absolutely no skim. It's so touchy, what am I doing wrong? The water level stays very constant unless I turn off the pumps for feeding / maintenance while the skimmer stays on. Should I turn the skimmer off as well?

THanks!!

 

[rvitko]

Try raising it very slightly and then open the air a bit more. If still no luck, send it in and I'll get it taken care of.

 

[Kinetic]

I'll try raising it tonight and open the air up a tiny bit. Thank you, I'll keep you updated!