New apex brain
- Thread starter slickmin
- Start date
http://www.neptunesystems.com/product/apex-base-unit/
That should be what you're looking for. I'm not certain of the process, but you will want to save your program to your computer before taking down the old one so that you can just upload it to the new base unit instead of having to start from scratch.
That should be what you're looking for. I'm not certain of the process, but you will want to save your program to your computer before taking down the old one so that you can just upload it to the new base unit instead of having to start from scratch.
matt_97055
New member
Give them a call. They will repair it for you. I had to send mine in to get fixed. I think it cost up to like $75
aleithol
New member
OP, I don't know what symptoms you are encountering when you say "unreliable" to really offer better advice.
...but, another thing to perhaps consider with supposed controller failures is it may not just be hardware -- but firmware. If you've not updated your firmware in a couple of years, well, that is the first thing I would do before considering buying a replacement unit. Things are updated and improved on a continual basis with Neptune's free releases. Should you decide to upgrade your firmware, as was suggested, be sure to backup your programming before attempting it. There are more hints and tips on updating over on Neptune Systems Community forums in the Firmware subforum.
...but, another thing to perhaps consider with supposed controller failures is it may not just be hardware -- but firmware. If you've not updated your firmware in a couple of years, well, that is the first thing I would do before considering buying a replacement unit. Things are updated and improved on a continual basis with Neptune's free releases. Should you decide to upgrade your firmware, as was suggested, be sure to backup your programming before attempting it. There are more hints and tips on updating over on Neptune Systems Community forums in the Firmware subforum.
slief
RC Sponsor
You can buy a brain separately. I did and keep one on hand pre-programmed just in case I ever have an issue with my Apex. While I have 4 or more trouble free years on my Apex, I figure you can't be too prepared and as such, have a pretty big inventory of spares from Apex components to pumps. All of which are ready go. Heck, even my spare pumps have the unions installed so I can swap them out in a moments notice with only a couple minutes down time.
If you can be without the base unit for a week or two, you could contact Neptune for a RMA and it sounds like something they could repair, for not many $$. I had 4-yr old base unit start reading erratic pH values and it was an easy/cheap fix.
If you don't want to go without the base unit, you can always buy a new one and swap it out. Then send the old one in for repair. That way you'd have a spare on hand.
If you don't want to go without the base unit, you can always buy a new one and swap it out. Then send the old one in for repair. That way you'd have a spare on hand.
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