No foam in protein skimmer?

I don't know anything about that skimmer, but three weeks doesn't make sense. Do you have the water level set right? Can you increase the air with this skimmer?

I am not saying your skimmer is good or bad since I don't know, but if it was me, I would make a post on RC and state what you budget is and then ask what is the best that is out there at the price you are looking to spend. Since they are going to replace the skimmer anyway, you could as for your money back IF you decide to change skimmers.
Ken
 
Thanks for the info Ken. The water level is set where the instructions said. i'll check to see if I can increase the air this evening.
 
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