You can use any of the jumpers included, 12, 18 or 24, the higher the V the stronger the pump, the other 2 were in a baggie packed with the power supply.
Is it possible that the disk 3005.740 was stuck to the bottom of the drive unit and maybe lost or reinstalled upside down in the one pump? You should be able to see this down in the pump on the shaft, it a black disk with slot cut across it and it rests in a dark blue silicon cup. If it comes out and is reinstalled upside down so the silicon is up, the pump gets very noisy.