Scott,
I am very sorry to hear about the Cirrhilabrus laboutei. We had been conditioning this fish for well over two weeks, and he looked incredible in our facility. I personally inspected this fish, placed a specemine container in the tank to capture him to avoid netting the fish, and then placed the fish in the bag myself. I am a huge Cirrhilabrus finatic like youself, and was saying that this fish is a keeper, meaning I wish I could have kept him for my own aquarium. This particular laboutei wrasse was perfect from mouth to tail, without a blemish or mark on the entire fish, and had incredible coloration for a super male.
I do not know what happened along the way to your home, but someting obviously went drastically wrong with the handling of your package. In the many years I have been shipping fish this is definitely not the norm, which I think you can understand having purchased unique fish from us previously.
Please give us a call or PM and we will credit back your full purchase price of the fish plus shipping, and I will personally see to it that you receive the next super male laboutei wrasse we can obtain. I will then email you when the fish has been conditioned so that we can move forward from there if you would like.
Once again, I apologize for the inconveninece, and it’s a shame about the fate of this beautiful fish.
Sincerely,
Kevin Kohen
Director of LiveAquaria
Drs. Foster and Smith
