Order mix-up

[Mimbler1]

Hi Roger,
I ordered a couple of drive units, and 2 brake shoes from you on April 21, and the box came today. That was fast!
However, there was some mix-up as the box only contained two 6080.230 sliding piece hinges, which I suspect someone is waiting on, and that person is probably staring at my drive units right now... Do you want me to mail these back?
thanks, Mike

 

[rvitko]

Ahh crap! I'll send you the right pieces Monday. Was the invoice in the box correct or was it just totally off? I am really sorry, lately it has been incredibly hectic, Tunze has been making good on sending more product and I really have my hands full.

 

[Mimbler1]

Hi Roger,
The invoice was right with the correct parts and prices, just what was in the box was wrong. No apology necessary, you always provide great info and service,
Mike

 

[rvitko]

Thanks, I hope the guy who needed those posts is as gracious, he really needed those. I'll send it Monday i promise.

 

[Mimbler1]

correct order received

correct order received

Roger, I received the correct drive units and brake shoes today. Thanks!
Do you need me to return the two 6080.230 sliding piece hinges I received by mistake? By looking at them I just don't know if their value justifies the shipping, but if so, I'll be happy to do so.
Mike

 

[rvitko]

I would like to have them back but send them snail mail and give me your number and I will credit your card the shipping. They are only worth about $7 but I only have a handful left and need to keep some on hand.

 

[Mimbler1]

Will do - I kept the box, so it won't be a problem,
Mike