Order number# 100078297 placed on 1/17/2005

wilkyz

New member
What's up with this order???? i think 6 months is enough time to wait for backordered items don't you


SP1093 Spectrapure LiterMeter 3 Water 1 $139.00
SP1091 Spectrapure LiterMeter 3 Remot 1 $109.00
 
Hi Tim,

I followed up on your order and there are notes in our system indicating that I spoke with you over the phone on January 17th. The two back-ordered items (water exchange module and remoate pump module) were cancelled as per your request as SpectraPure had just started re-designing their LiterMeters at that time and these two parts were not going to be available for quite some time. According to my notes, you had decided to keep the LiterMeter III on back-order but cancelled the accessories.

If you would like these two parts, please let me know. I will be happy to upgrade the shipping for you to get them to you quicker.

Please let us know if there is anything else we can help you with.

Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
714-385-0080
 
Hi Joesph,

I do recall a phone call. I never mentioned cancelling the order for these items though. I do have a email i can forward to you from about 3 weeks ago stating i would be recieving these item "real soon", hence the email here on rc

No Matter. Yes i would like these two parts as soon as possible.

Thank you for responding.

--Tim
 
Hi Tim,

I went ahead and put in another order for you for those two items. The order should arrive to you on Tuesday or Wednesday.

Please let us know if there is anything else we can help you with.

Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
714-385-0080
 
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