farfromsea
Active member
Hello everyone
So I ordered the Red Sea Algae Control Pro Test Kit from marineandreef.com
I received it and the box had a chemical stain on it. Opened it and there was purple liquid all over the inside of the container, stained the colormetric reference chart.
Called them and they kindly issued me a second test kit. This one was also leaking and at that point I just couldn't see the point in asking for another one.
My question is, does this happen regularly when you guys order test kits online? The test kits showed up in the middle of the terrible Texas summer so the only thing I can imagine is the heat caused the chemicals to leak from the bottle... I think that it was one of the acids because it caused the plastic lids of the vials to melt and my hands itched a little while trying to clean the test kits off.
Should I just not order test kits online and use the LFS?
So I ordered the Red Sea Algae Control Pro Test Kit from marineandreef.com
I received it and the box had a chemical stain on it. Opened it and there was purple liquid all over the inside of the container, stained the colormetric reference chart.
Called them and they kindly issued me a second test kit. This one was also leaking and at that point I just couldn't see the point in asking for another one.
My question is, does this happen regularly when you guys order test kits online? The test kits showed up in the middle of the terrible Texas summer so the only thing I can imagine is the heat caused the chemicals to leak from the bottle... I think that it was one of the acids because it caused the plastic lids of the vials to melt and my hands itched a little while trying to clean the test kits off.
Should I just not order test kits online and use the LFS?