Osmolater 3155

[PMc]

Hello,

Purchased an osmolater earlier this year and placed it in service in July. Yesterday it stopped working. The small pump switches on but pumps no water and then times out. I can hear the pump whining and feel something turning in the housing. I have inverted it hoping it was airlocked but I can't get it to pump. I suspect something has happened with the impeller and I will need a new one. Any suggestions for something else to try? Thanks.

Mc

 

[PMc]

Nothing? Can you point me to a source for a replacement for the pump. Premium aquatics is my usual source but they are not showing the pump as a replaceable item? Thanks.

Mc

 

[rvitko]

My apologies for missing your original email.

The pump is a readily available spare part, most dealers including Premium Aquatics stock them and they generally are about $23 and last 2-3 years.

If you email me your invoice, we can get this set up for warranty replacement-

Tunze at sbcglobal dot net

 

[PMc]

Thanks. I have been travelling for the last few days but invoice is headed your way.

Mc

 

[rvitko]

Got it, I will reply to your email.