Osmolater Problem

[Shawn D]

The other day I noticed that my sump was not topped off and saw the red light blinking on the top off controller so I manually added water till I saw the green and yellow lights telling me it was close to topped off, then I heard the pump kick on but it only ran for 15 seconds or so and that was it, so I unplugged the unit and tried it again. Same thing. Any suggestions as to what might be the problem?

Thanks
Shawn

 

[rvitko]

Three possibilities:

1) The pump is going bad.
2) The pump is drawing too much power due to a corroded connection or wire that got wet and wicked in some water and corroded inside or a very short hose run, higher head pressure lowers the watt draw.
3) The circuit breaker inside the controller that cuts off the pump in an overload has failed.

 

[Shawn D]

So first should I cut back the wires a little bit and try with fresh metal?

 

[rvitko]

Check that the connector isn't corroded, if you know at one point the wires got wet or the soldered ends have an obvious salt crust then i would cut them back. Also make sure the hose is running up to the tank, this is common with short runs to a nearby sump as the pump uses more power with less head pressure.

 

[Shawn D]

I will try both when I get home thank you for the help

 

[Shawn D]

Tried both and neither worked, so what should I do next?

 

[reef_doug]

I had similar issue with my osmolator. I replaced the metering pump and it works good as new.

The original pump lasted 3 yrs which some other people said is about normal. At least the metering pump is fairly inexpensive and available from MD and others. I still love my osmolator.... best purchase for the tank.

 

[rvitko]

reef-doug makes a good point, how old is the Osmolator, I had assumed it was fairly new, less than a year old?

 

[Shawn D]

About 7 months

 

[rvitko]

Can you send it in with the pump and power supply?

Tunze USA
305 Victor St
Austin TX 78753