Osmolator 3155 ATO Issues, pump won't start, random lights, etc

BOMPH

New member
Help!

Just installed my brand new 3155 from BRS.. My RO reservoir (10 gallon tank) has about 7 gallons of water in it.

At first it would only say 'too low' and a constant beep. I pulled the sensor out, cleaned it, put it back in, said same thing.. Sucked water up thru the tube to try and prime the pump, shook the pump, same thing.

Redid all connections.

Then I moved the optical sensor up and down the glass a little, level would light up, then all 4 lights would come on, beep, go out, rinse and repeat..

Then I finally got it to a point where it said 'level' and that light would stay green for 10 seconds or so.. Then it would go out, and then 10 seconds after that, both too low and too high light, flash and beep. Took the pcb out of the controller box, no water on it anywhere.

Thinking i have a bum controller right out of the box?

Anybody seen anything like this before with one of these units?

Thanks!
 
Email me your invoice and we will get it swapped out, that is very unusual as they are all tested before they ship. The only scenario I can imagine is something corrupted the firmware, a large magnet or extreme temperature for example, during shipping.

Tunze at sbcglobal dot net
 
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