Osmolator - never worked well, now completely stopped

Armando

Premium Member
I had problems with my Osmolator since I bought it last November as I posted here:

http://reefcentral.com/forums/showthread.php?s=&threadid=271387&highlight=osmolator

It was very finicky - sometimes it worked, sometimes it didn't, very unreliable.

Now it completely stopped working. The yellow light remains on but the pump does not start. I unplugged the pump and plugged again, the pump (sometimes) starts but one second later it slows down and stops. The yellow light remains on.

Honestly I am very frustrated with this product. The Ultralife float swith I used in my other system was 1/3 of the price and works really well.

Any hope I can get this to work? What should I do?
 
Armando,

I answered this before and I told you to send it to me and it will be repaired. When properly installed it is 100% reliable- out of several hundred units sold if this one doesn't work it will be the first time it wasn't user error and it will be taken care of.

Tunze USA
1107 N Bend Dr
Austin TX 78758
 
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