osmolator problem

[turbo21]

I have an osmolator that has been running great for a couple years.

about 2 weeks ago the pump went bad (impeller locked, my fault for not cleaning as often as i should) so i ordered a new one from brs. no problems since installing the new pump

last night during dinner, i hear the high water alarm noise going off.

i went down to check and i have 1 light solid red and 1 light flashing red with the alarm sounding? i unplugged it many times and left it off until this morning, when i plugged it back in it is doing the same thing?

anyway to fix it? i have it mounted in my seperate sump room about 5 ft away from any water so i dont believe it got wet

thanks

bob

 

[turbo21]

The too high light is flashing. And the 2 low light is on steady

 

[rvitko]

This will indicate water damage, an electromagnetic field affecting the controller or some sort of signal conflict (float is raised but optic sensor says too low). I might inspect that nothing has changed and undue any changes from when it worked to now and if that doesn't work it should be sent in.

 

[turbo21]

Roger,

thanks for the help. i will move it around to differnet outlets to see if that helps with the magnetic field. If not how do i go about sending in and what are the costs.

you can pm me if you would like

thanks

bob

 

[rvitko]

Just send the controller, pump and power supply with a note that has your return address and phone number-

Tunze USA
305 Victor St
Austin, TX 78753

 

[turbo21]

Just send the controller, pump and power supply with a note that has your return address and phone number-

Tunze USA
305 Victor St
Austin, TX 78753

Roger,

thanks alot, i moved it around the house last night and still not working. I will get it boxed up and shipped out today.

Thanks

Bob Cox

 

[turbo21]

Roger. Got it sent out today

Thanks again

Bob