It's not mine, I'm just the messenger and the person asked to fix it, but I don't know nuthin' about configurin' no firewalls. The firewall in question is a Sonicwall TZ170, and the person is trying to set up remote access from various locations. Sonicwall is nickel and diming them to death and a couple thousand bucks later they are no closer to having a functional firewall/router.
Before he dumps the hardware and tries something else, I said that I knew there was a fellow reefer around with SonicWall skills and he has plenty of premium frags that he would be willing to trade.