problem with 6101 pumps...

[castroantonio]

I have a set tunze 6101 with controller. and after that I bought 2 pumps more. now I have 4 pumps (6101) and controller.
the pumps have been working good. but this morning 2 pumps dont want work!!
the pumps just dont run!
the controller works ok. but any of this two pump wants to run. I have clean it and go back to the tank. and nothing. I dont know what´s wrong! all my equipment is Ok, and is runing ok.


any body knows what I could to do??

 

[Jar*Head]

You should send both pumps back to Tunze USA so Roger or Rodney can take a look and fix it for you. If your pumps within 2yrs, it will be free of charge. I think the driver is fried...

 

[Jar*Head]

Tunze USA
305 Victor St
Austin TX 78753

 

[castroantonio]

Ok Thank you.
I will be waiting for a repply from tunze USA.

 

[Jar*Head]

They will be back on Monday.... Pretty much they will tell you to send the pumps in....

 

[wartskin]

Please send them into the address that Steve provided so that we may take a look at them. Where will you be sending them from?

 

[castroantonio]

Hi, Rodney I repply you by email.
thank you

 

[wartskin]

Thank you Antonio I got them and everything is taken care of.