Hi all, I recently received my Profilux Plus II gear, set it all up, and had it working for a couple of days until one of the plugs on the digital powerbar became stuck permanently on. The red indicator light is off, but anything that is plugged into this plug stays on???
I reset the whole thing, and reprogrammed everything, but this did not make a difference. Has anybody else run into the same problem? Is there a way to do a hard reset of the powerbar?
I did notice that someone on one of the UK reef aquarium forums had the same problem with an analogue powerbar. He would fix it by shaking it to loosen something inside that had obviously got stuck. I don't want to do this as I don't want to damage it even more, nor do I want to void the warranty. Should I just send it back for a replacement?
FYI - I am running version 3.05 software and firmware. I had a T5 4 x 54W lighting fixture running off the plug which was set on a timer. It appeared to work for the first couple of days.
Any help is greatly appreciated.
Isaac
I reset the whole thing, and reprogrammed everything, but this did not make a difference. Has anybody else run into the same problem? Is there a way to do a hard reset of the powerbar?
I did notice that someone on one of the UK reef aquarium forums had the same problem with an analogue powerbar. He would fix it by shaking it to loosen something inside that had obviously got stuck. I don't want to do this as I don't want to damage it even more, nor do I want to void the warranty. Should I just send it back for a replacement?
FYI - I am running version 3.05 software and firmware. I had a T5 4 x 54W lighting fixture running off the plug which was set on a timer. It appeared to work for the first couple of days.
Any help is greatly appreciated.
Isaac