ProHeat heater no longer working.

[OceanLyons]

I bought this heater around 8 months ago. All of the sudden it stopped working. Won't come on even when I turn the temp. guage all the way up.

Any ideas or solutions?

Thanks,
Darlene

 

[AquaCave]

Darlene,
Please contact Won Brothers to troubleshoot the heater. Their toll free number is 888-417-6969.
In case they will not be able to fix the unit, they will replace it for you.
If you need us to fax copy of your invoice directly to Won Brothers, just let me know.
Please keep us posted.
I apologize about the inconvenience this might have caused.

Albert

www.AquaCave.com

 

[Buddy Pine]

Exactly what happened to mine as well in less than a year. I'm from Canada, I ordered it on line from a California fish store so I figured it would be hopeless to call it in or send it for repair maybe not worth the hassle and cost of shipping. I though it was a great product but not.