Radion and Apex tripping GFCI

[drawman]

Wasn't sure if I should put this in the Ecotech or Neptune forum so I'm doing both. I finally set up and hooked up my G2 Radion last night and this morning it tripped my GFCI twice before I unplugged it from my Apex. I had it hooked up to the #2 outlet on my Energy Bar and it is on a 15A GFCI. This tank is newly set up (no previous light) and I've yet to have the GFCI trip before this. Any suggestions? Should I plug into outlets #4 or #8 instead? I bought this Radion on RC did I get a lemon ha?

TIA,
Tim

 

[Alex Y EcoTech]

Tim,

We will be able to replace your Radion power supply with a non switching type that will solve that issue. Please call in today to complete the warranty process.

 

[drawman]

Thanks Alex!

 

[drawman]

Forgot to update! Thanks Ecotech for being really good with your customer service.

Got the new ballast and have successfully been running it for a couple of weeks without any trips! I appreciate all the help!

 

[Alex Y EcoTech]

Drawman,

My pleasure, please let me know if you need assistance in the future.

 

[bambam918]

I just put my lights on a gfi and it worked fine for the first few hours but the. Began to trip. I guess a new ballast will fix my issue. I have three of them to replace? Give you a call Alex with the number in your signature?

 

[Alex Y EcoTech]

bambam,

Yes, please call 1-800-785-0338 Ext. 2