Here's my most resent correspondence with the owner of Reeflux:
> From:
sales@coralvue.com
> To:
thechad21@msn.com
> Subject: FW: CONTACT MESSAGE FROM ANGELGLITTER.COM
> Date: Mon, 23 Mar 2009 17:04:05 -0500
>
> This is from a customer that has been experiencing a similar issue, but it
> is not just with our ballast or bulbs. We believe this is an issue now with
> electrical supply companies and how they are regulating power distribution.
> Depending on where you live your electrical company may not be able to keep
> up with the demand thus lowering the voltage and sine wave of electricity
> into homes. We are still trying to figure this out. I have offered you
> options to exchange the lamps for new ones, your last reply was that you
> liked the color of lamps and you were going to think about it, yet you
> continue to bash me and my company on Reef Central.
>
> Good luck.
>
> -----Original Message-----
> From: Coralvue Customer Service [mailto:support@coralvue.com]
> Sent: Monday, March 23, 2009 12:01 PM
> To:
sales@coralvue.com
> Subject: FW: CONTACT MESSAGE FROM ANGELGLITTER.COM
>
>
>
> Brandi
> Account Rep
> Vue Technology
> (985)781-9078
>
> "Coralvue Lighting and Octopus Aquarium Products"
>
> -----Original Message-----
> From:
vbolton1@cinci.rr.com [mailto:vbolton1@cinci.rr.com]
> Sent: Monday, March 23, 2009 1:40 AM
> To:
support@coralvue.com
> Subject: CONTACT MESSAGE FROM ANGELGLITTER.COM
>
> Below is the result of your feedback form. It was submitted by
> (vbolton1@cinci.rr.com) on Monday, March 23, 2009 at 02:40:13
> ---------------------------------------------------------------------------
>
> Name: Duane Johnson
>
> Phone Number: 513-407-5841
>
> Source: Word of Mouth
>
> Message: Hello,
> I have a very weird phenomenon going on with my lighting.
> I can literally watch the bulbs go from a nice white blue ( 2 x 250 watt 14K
> pheonix currently, but I have tried Ushio 20k, Coral vue 20k, eBay 20k
> bulbs, AND Hamilton 14k bulbs and they all do the same.) to a crappy 10k
> tellow, and then back after a period of time. It does it SEVERAL times per
> day every day no matter what time of day. There are no extra loads on the
> circiuts. Nothing has been added and the voltage never drops below 10%
> nominal. It fluctuates constantly from 116 - 120-120.5v ( measured voltage
> at the outlet.). I have tried M80 magnet ballasts, ARO electronic ballasts,
> and now I have a brand spanking new Coral vue 2x250 watt none dimmable
> electronic ballast.
> I have replaced, and have done everything conceavable aside from replacing
> the DE sockets and brackets. They seem to be fine though. I adjusted them
> just last night in fact just to see if that was the problem. It was not.
> I have even installed two new 20 amp breakers specifically for both of my
> aquariums lighting only and still it does the same damn thing. I checked for
> loose grounds, loose comons, as well as wireing at the box inside and out
> side. All is well there.
> I am at witts end as to what is going on here. Infact my coralvue 6 x 54
> watt 48" t5 fixture does the same thing.
> I have even went so far as to leave a volt meter hooked in to the wall
> socket with the halides on, unplugged the refridgerator opened the door to
> it to warm it a litte so it would come on when plugged back in, then plugged
> it back in to see if that draw was the problem. NOPE.
> The furnace is gas operated, the dryer is gas operated, absolutely nothing
> seems to be malfuntioning as far as house hold appliances that randomly com
> eon , or that are currentl plugge din that we turn on.
> I checked aquarium heaters, power heads, return pumps.. nothing is ou tof
> the norm.
>
> Ihave the meter plugged upnd I am watching the voltage. It has changed to a
> steady 120v just now and th elights have gone ice blue lie they are supopsed
> to.
> at 120.5vthey go a little white yellow, at 119 they go 10k yellow. The
> coral vue ballast says it will operate on 90 - 260 input voltage. As did
> the ARO and the ohers. Whats really messe dup is that until last summer it
> NEVER did this before. Not once.
> Then I replaced my Ushio bulbs with another new set of Ushio 20's and it
> starteed doing it. Then I tried the differen tballasts and bulbs since
> trying to get it sorted out.
> Are DE bulbs and electronic ballasts really that finicky about the tiny
> voltage changes like that or do you think it is simply bad sockets ?
> OH yes.. I also recently purchased a Tripp Lite line conditioner that
> buffers in commin gvoltage from 84-125 volts to a computer grade nominal
> 120V. didnt do a thing.
>
> Please give me your professional opinion or at least tell me you have heard
> of this sort of thing before and I am not loosing my mind ! LOL!
>
> THANK YOU !
> Duane
>
> Submit: Contact Us
>
> ---------------------------------------------------------------------------
>
>
>
>
My reply:
I said I didn't care what color they were as long as they all burned the same. You offered to sell me new bulbs at a slight discount. I've decided to deal with it until the six month mark and buy new bulbs from another manufacturer. BTW, my tank is in my office. Our 10,000 square foot building was built two years ago. We have our own electrical room with our own transformer. We have a total of 14 metal halides in our warehouse on two seperate circuits. I've never had a "voltage" issue with any of my warehouse lights. The lights on my tank are on their own circuit.