remote access for ACIII on att (2wire router)

gflat65

New member
I've got my ACIII hooked into my home network router (also serves as modem) and can access the site through the IP. What do I have to do to access my ACIII site from abroad?

I contacted att and they said they didn't think the 2wire router (2701HG-B) had the capability to set WAN settings, etc. I wasn't able to figure out how to log into my home network through this router, either.

One of the form questions on the site was "How do I access my Home Portal Network using Web Remote Access". It mentions opening a browser and typing in my personal domain. I told the tech I don't know of a personal domain of my own and he said to use my email addy in the address line. I tried it and it didn't work, but I'm on the network. I figured I'd try it tomorrow from work, but thought I'd see if there were other ideas in the interim. I'm headed out of country for a week and would like to be able to check in on everything;).

Any other AT&T ACIII remote access users with any ideas? I feel like when you mention that it is an aquarium controller you're ultimately trying to access, there is a fear of the unknown with the tech I chatted with.
 
The ATT tech was giving you a bunch of manure. You can research how to do it yourself. The Unofficial Apex New User Guide has some good information for setting up remote access from the Internet (the networking section applies equally well to the AC3). www.portforward.com may also be a big help.

Or, if you just want to get it done quickly without mucking through all the steps yourself, I can help via a remote tech support session. I can do it this evening if you'd like. I'll PM you my phone number.
 
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