Hmm...perhaps I am just having a brain fart, but I still cant get the magnet out of the pump. Looking at your pictures on how to clean a Tunze, I have removed the prop and the black thingamabober. I now have the white plastic which holds the prop sticking out. After that, I get little spin in the magnet without having to force it to spin, and I can't get the rest of it out.
If I happen to brake the impellar, can I order a new one?