RO Unit Shopping

[crumbletop]

Sorry you are having support issues. I had a problem with my unit when it first arrived. There was a _very_ slow leak around where the tap water enters the first chamber. They were responsive and sent me a new part which I installed and everything works perfectly. I can't remember if there were any delays in the email correspondence for me, but I couldn't be happier with their service, or with the unit.

Jack

 

[TitansFan]

My typhoon 3 works great!! Its a good feeling knowing you have atleast one piece of equipment you do not have to worry about upgrading for along time if ever. It also comes with everything you would need including the TDS meter and a built in pressure guage. I now have further proof as to my thoughts that I have low water pressure. I guess I will be crawling under the house to find that darn water pressure limiter.
I was missing a few parts on my drinking water addon kit. I called and got them put in the mail the next day. Of course it may have helped that they sent me on mistake 2 typhoon 3 units and wanted to ship me a return label as well.

Its a solid unit and with the drinking addon was a much easier "sell" for the wife.

 

[griff609]

I emailed them again last night, and this morning I recieved 3 emails: one, "Sorry for the inconvenience" one, "your product was shipped today priority mail" and one, "conformation your product was shipped"

I don't want anyone to get the wrong idea from my previous post as the product is solid as a rock, and the people are very polite, I'm not sure what the problem was between email's but it seems to be solved now.