SUPERB Customer Service from Aqua Digital and GHL Direct/Progressive Reef

[GatorPharmD]

I recently placed an order for GHL equipment to automate a new Elos MIDI system. The customer service from Michael at Aqua Digital and Gareth from GHL Direct has been timely, efficient, just superb.
I had to pay an additional 3% for the order (US bank requirement) and I would be happy to pay extra for any future order placed through GHL Direct/Progressive Reef - well worth it for the fantastic customer service.

 

[GDominy]

Thanks for the kind words! Sorry to hear about the 3% charge though, that must be annoying. There seems to be more of these popping up now that the Canadian Dollar is stronger then it once was...

I hope you like your new GHL items, its always nice to automate!

 

[Aquabacs]

+1 for the above.

Got my Profilux 3 back on Thursday from Gareth & Progressive from being upgraded. Now its time to have some fun!

Mike

 

[GTSI]

Echoing above sentiments... Spoke to Gareth yesterday for a 3 pump doser; extremely helpful. The guy took the time to pop open a balling canister and measure it for me while on the phone and manning the store. Props!

Michael @ AQD, incredible customer service. Thank you for your patience with me. If I was in your shoes, I would've cussed myself out!

Cya ya folks @ MACNA!

Steve

 

[AQD_ottawa]

Awww thanks guys, always nice to get feedback on support like this.

As always Aqua Digital continue to seek ways to improve service to all clients and dealers alike

 

[hani]

I had a very good experience with there service an warranty, fast response.
Hani