I bought a brand new coralife biocube 14 about a year and a half ago and wwas really liking it until it developed an issue with tha same bulb blowing about every 2 months such got quite expensive.i sent an email to thier cs and was disappointed in thier response.they wanted to sell me a replacement hood for about $180.00.i then reminded them that I had the tank for a year and a half but only had the tank up for six months when it developed this problem. And that I didn't appreciate them trying to make a profit off of my misfortune long story short they sent me a free hood not only that but it was the new led hood they gained me as a customer for life!!
Thank you coralife!!!
- Thread starter bcb577
- Start date
eddiereefs
New member
Nice! Pics or it didn't happen lol
DesertReefT4r
New member
Nice. How is your tank liking the new leds,
Great
Great
Great
So far the tank appears to love the new led lights I can't believe how much more beautiful everything looks! Coralife really surprised me they now have a lifelong customer lol
Heavysledz
New member
good hear.....great customer service after the sale is becoming harder and harder to find.
