I have not ordered from That Fish Place nor have I bought livestock at the store. I have ordered/bought drygoods and they were pretty good with service before and after sale. I also was at the warehouse last year and the fish room was clean organized and everything looked really healthy. If that means anything.
FYI, I ordered livestock from ReefHotSpot.com 6-8 weeks ago, I was happy with the service. I did loose one fish (ordered 6 fish plus snails) but they promptly gave me the credit (although the price went up since then). They seem to have a good selection, reasonable price and shipping.
I ordered:
Six Line Wrasse
Yellow Wrasse
Carpenter's Wrasse (2)
Mandarin
Lawnmower Blenny
Trochus Snails
One of the Carpenter's died after about 10 days, never really ate during that period, just went and hid. I think he was bullied by my Foxface.
I previously bought a bunch of similar fish from a retailer and NOTHING lived more than three weeks.
I do have signs of Ich at this point but DO NOT attribute it to the ReefHotSpot purchase. They don't seen to have a Neon Goby otherwise I would order from them again (especially because I have a $20 credit).
Dave