These Guys Are Awesome - Service, Price, Timing, Knowledge

sgrosenb

Premium Member
I have to hand it to Albert and Enrico over at Aquacave. I've been ordering from them for over 2 years now, and every single order is shipped on time, well packaged, and quality product. They do NOT try and oversell you, and Albert has been a phenomenal resource for all reef related questions. And he's not afraid to say if he doesn't have experience with a specific product.

I've only had two issues with supplies I've bought (out of literally over 100 I think), and they have taken care of the issues in a prompt and positive manner. (On a side note - neither of the two issues were Aquacave's fault either)

9 times out of 10 they answer the phone and are more than willing to talk you through an order or issue you might be having.

+1 on these guys - I don't order from anywhere else unless they don't stock what I need, which is rare.

-Scott Rosenblum
 
people hv to accept the fact no retailer is perfect. also, being nice to company reps goes a long way, and would probably make them more willing to help.
 
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