Time is running out fast to get your upgrades

AQD_ottawa

New member
Just to let everyone know you have only 12 days left to purchase your GHL upgrade kit at the discount price.

I have had a few ask if this deal will be repeated or carry on, I just want to clarify this point

NO! Sorry, we are able to do this deal again because GHL have released them at their cost, dealers have reduced their margins to really nothing and we are providing them to dealers at our buy in cost. So naturally this will not continue.

Many thanks for all those who have taken the opportunity to grab this deal, and anyone else who is holding back, please purchase in this next 12 days.
 
not sure why you advertise the upgrade and you cant deliver the goods. I ordered the upgrade was told it will be send to me mid december. why not run promotion when you actually can deliver the upgrade? I was told to wait more than 2 months for the upgrade - what a shame and lack of respect for users/buyers. I wonder how you would feel when someone would tell you you need to get the upgrade now but you will wait more than 2 months to get it. On top of it, I wanted to order something else and combine 2 items into 1 order and avoid double shipping costs - please, you want people to buy something - have goods to sell rather than wait 2 months.
 
Hi,

It was made very clear right from the start that if you wished to obtain the upgrade at this VERY cheap price there would be a wait. If you did not wish to wait then you could order once it is released but you would not get the cheap price.

The reason the offer has been put in place 2 months in advance is so GHL can account for the amount required so everyone can benfit from this deal without the concern of missing out.

If a dealer offered me 45% of a brand new product but I had to wait, personally I would be more than happy, but its personal choice, nobody is making anyone purchase in advance.

If you are unhappy with this clearly laid out offer, then please ask your retailer for a refund and when the units do come available for immediate shipping you can purchase it again for $349.00.

People sign up early so they can save the large amount of money in this discount, it is up to the person to decide if this option suits them.
 
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I would advertise the sale of the equipment once I have equipment available not 2-3 months before I can sell it.

If you advertise that upgrade is available in November - be honest and say that you will send it out in December.

I can attach your own quotes where you stated that upgrade will be available in November. If you advertise something - deliver it.

As a buyer - I did everything what I was told by you, but 2-3 days after the sale, I was informed by the retailer that I will receive my unit mid December not in November.

Simply false advertisment by you.

Respect the buyers and their hard earned money.
 
Ok this is really not an argument we are going to get into.

1. YES they will be available as advertised in Mid november as a first come first served basis, those that ordered later will receive them later again as advertised.

2. We did NOT have to make this offer available at all, it was us and GHL being very pro active in looking after our clients and giving them the option to buy into something at literally cost price.

3. All retailers were informed of the shipping times.

This is a very generous offer by GHL which over 153 users of GHL have embraced and benefitted from, if it does not suit you personally then please I urge you to obtain a refund and purchase when you feel more happy to do so.
 
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If they are avaialable in Mid November - please let me know where and I will buy it. If not, dont false advertise the product.

Not questioning GHL role, price nor shipping date. I am questioning your missleading information about the upgrade. If the upgreade is AVAILABLE mid Novemeber 2009 - please tell me where can I buy it since I called two retailers listed by you and both told me mid December 2009 and today is October 2009.
 
Ok this seems to be a case of arguing for the sake of arguing!

This has always been a pre order, no different than what the likes of Amazon do and other large stores when something big and new is to be released, difference here is you are getting $150+ off the price, our way of saying thank you for your pre order.

There is no false advertising. And I would love to know where we have misslead anyone, it is quite clear, order now you will receive between Mid November and December depending on when you ordered. They as advertised will be shipped at the end of October

I have no clue where you get this idea from of miss advertising please post it for all to read and see.

We are being very clear.

I am working very hard to have everyones order filled by mid November but sadly I have no control over how many GHL can supply in one go, demand is globally massive!

Here are the facts

1. sign up to the deal now and you get the discount price
2. The units will start to roll out as of November on a first come first served basis.
3. If you wish to purchase after 30th october (originally 30th September but we extended it) you will pay the full retail price.

Where on earth is there false advertising in that I really do not see.

As you seem so upset in getting this discount I think it is best you get your refund, but there will be no discount available for anyone that orders after the 30th october, again this has been clear from the start
 
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I am not upset about the discount - I have not mentioned $$$ issue anywhere at all. Please point out where I brought up money issue. You may be the one upset about every cent, but not me. I just want to get the upgrade as you claim to be available in mid November. And I was told no by the retailer that sells the upgrade.

What I am saying is the fact that you pump up the sale of the upgrade kit that you say will be available in mid November when in reality will be shipped in mid December.

I wish you could just say the way it is. Be up front with people and stay on the topic. If I am wrong - tell me where can I order for the delivery in mid November and I will cancel the order with the retailer I ordered from.

Respect your clients. Nobody argues for sake of arguing. I am just stating the fact that upgrade will not be available to me to X-mas time. If I am wrong - let me know where I am wrong. I hope to be wrong. I want the upgrade in mid November.
 
Delivery will be FROM Mid November. If you are ordering now you likely will NOT get the product mid November, but we are working hard to get them as soon after this date for everyone.

I also gave people notice of this pre order from the beginning of September, I have no control if people choose to wait 6 weeks after the first announcment, but will also not cue jump orders either.

If you wish to wait until they come available and off of pre order I suggest you do so, but you will not get the upgrade in November or at discount.

The product will only become open source available after all pre orders are filled, I am giving a date of Mid December to cover my butt :(

I think the whole community here will vouch for how much I respect GHL clients, I have absolute no concerns about that at all.

I apologise to the community if I come across frustrated in regards to this argument but ourselves and GHL have worked so hard to make this happen for everyone, as i said before I or GHL are making no money out of this, hense another reason for the pre order status. We have also been open and clear from the start. We did not have to offer this at all, but because we commit ourselves to the clients so much in time and effort we felt it was a great way for everyone to benefit in such a great deal.

I would love to supply everyone no matter when they order by mid November, but the simple fact is, each and every single upgrade kit is quality tested before dispatch in keeping with GHL's proven reliability record, that sort of task takes time. I will receive the first shipment by week 2 of November and the second shipment week 2 of December. The only possible delay will be ships leaving and arriving on time and customs not again seeing the word aqua and impounding the shipment as fish food! Yes its happened twice! :(

if anyone is concerned about shipment times please email me at sales@aqua-digital.com but as it stands everything is running smoothly and roll out will start mid November on plan and target.
 
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Hi, i placed a preoder with my local retailer and wanted to confirm that you have recieved my information for the p3 upgrade and discounted price. how can i do this?
 
all dealers email me when they get an order. This will be followed up by a verification email to all dealrs on Monday.
 
Everyone will get their upgrade in a timely manner, GHL is working flat out to make this happen, however.... neither GHL or us expected such a massive uptake in the upgrade kits, our dealers have been swamped, and the global order status is well above 500% more than was expected.

One thing GHL will not do is rush these kits out just to meet a deadline, quality first irrelavant of time line. Yes some may have to wait longer than they hoped, and I will apologise for that right now, but GHL is not about to lose their reputation to meet orders.

Some inside knowledge.

The worldwide Beta testing is in full swing without a single bug being found, we are now up to software level testing and all but two functions have been activated, within the next week the whole system will go live.

I am so very impressed with what GHL are pulling off here, the functionality is huge and the stability it very impressive. Nobody will be dissapointed ;)

I am expecting to receive the first wave in week 3 of November where if required to speed up delivery i personally will be sending the kits out so they do not have to go via dealers first.

The second and final wave will be December.

Both GHL and Aqua Digital appreciate everyones patience and we are working as hard as possible but without the risk of quality compromises.
 
I placed an order from GHL Direct for the PIII upgrade kit and pH probe, but the price is listed as $0 for the upgrade kit. I paid with paypal, but am not sure why there is no price listed. It is listed in the invoice and I provided my serial number for the upgrade in the special instructions/note box on both the GHL Direct website and the Paypal website. Hopefully this is enough to at least reserve my upgrade at the discount price.
 
Just placed my order with Progressive Reef and made sure to post my serial number. Looking forward to the upgrade.

When does the warranty start on the upgrade kits? Is it when I placed the order or when they ship?
 
Michael, this may have been made public already, but when will the software that can take advantage of the PIII be available? Will it ship with the upgrades and new PIII kits?
 
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