Tunze 6100 died

[kwl1763]

Well unfortunatly while I was away this weekend something happened with one of my pumps.

I have 2 6100s on a multicontroller and one stopped. When I got home I took it apart and soaked in vinegar and cleaned each piece unfortunatly still nothing. I'm guessing it is something with the driver at this point. I have eliminated the power supply as the source so it is either the driver or the pump itself.

The driver is 7240.26 and the pump is 6100.10 these are both only ~6 months old.

It may have seized up and cooked the driver since I was not here it could have been like that for up to 36 hours plugged in. I just have no idea at this point.

Where can I send this to get it looked at/repaired?

Thanks,

Keith

 

[rvitko]

Tunze USA
1107 N Bend Dr
Austin TX 78758

Please don't send the transformer- they are heavy and add substantial shipping costs.

 

[kwl1763]

Just wanted to say thanks for the service. Sent on Monday. Back in my tank on Weds. Outstanding.

 

[rvitko]

No problem. Be sure and read over the fishcare manual as there is a small o ring you will want to install to make the pump quieter for this feature.