Tunze 6100 help

[RobNJ]

Well I did a big water change last weekend. I shutoff my 6100 during the change. It will not turn back on now. The pump is less than a year old. No alarm, nothing. On the power brick The led is lit up red. Not sure if that means anything or it jut means the power is on.

 

[Jar*Head]

The led indicate that the power is on but it may not get to your pump. Have you try to clean the pump? Give it a good vinegar bath and let us know the status. I have seen that problem before but i hope this is not the case...

 

[rvitko]

It sounds like you have a 6101, which has no alarm. First check that the pump is clean and the drive unit is not locked up by calcium, if that is not the problem, send it in and we will repair it.

 

[RobNJ]

Ok. I followed up with Jar*Head and I cleaned the unit with Vinegar. I had no idea how well that works! Anyway. The driveshaft is not obstructed by anything. I have the pump sitting in my sink and it is clean and still will not turn on.

The power brick red led is illuminated and if I plug it into my multi-controller the multi-controller recognizes it. Unfortunately it doesn't make it work.

 

[Jar*Head]

Hmmm, last result, send it in to Roger . He should be able to get it fix and send it back to you quickly

 

[RobNJ]

FedEx Label is already printed out! Thanks Sir.

 

[RobNJ]

Roger, any idea what is wrong with my 6101 pump, not sure if you opened the package or not.

 

[rvitko]

I have not gotten to it yet, but it will be done today.

 

[RobNJ]

no problem , tank is fine running on the other 6100, just really wondering what went wrong.

 

[RobNJ]

Roger, Just wanted to drop you a note to say thanks. Have had the pump back and running for two months without any problems. Thanks for repairing it for free!!!

 

[rvitko]

No problem, happy holidays!