It is not a problem to operate it in sump, it is just unlikely that most people have a sump that can be run at a constant 11" water height. The factors which will improve performance are the same as for all skimmers.
1. Keep it clean- this includes the pump, venturi, skimmer cup, air injection system.
2. Keep the water height constant.
3. Avoid excessive turbulence and flow through the sump of over 4 times per hour.