Tunze Nanostream Clip

[samwrang]

On one of our Tunze Nanostreams the clip that holds the powerhead to the magnet is broken. Both arms broke in the exact same place when I was adjusting it by dragging the magnet on the outside of the glass.

This was purchased from JLaquatics in Canada, can I order a new clip?

 

[rvitko]

Yes, but I only handle the US market, if you are in Canada be sure to order it from tunze.com after clicking Canada on the home page so the order is routed to the correct distributor. You can also contact the distributor direct or arrange it through J&L.

 

[samwrang]

Thanks for the help Roger. Great service, even when there is nothing you can do about it.