Tunze Osmolator (Power Supply problem)

[Freeskier98]

Hello,

Just the other day the power supply to my Tunze Osmolator blew up. Luckily I was in the other room, heard the pop and caught it before any other devices were affected. It is unusable and will need to be replaced. I do not know how this could have happened as the electronics are in a very dry cabinet off to the side of the tank.

I do not know for sure if I am still within the 1-year warranty, will have to check when I get home.

But would I be able to purchase a new power supply if this is the case? I cannot seem to find it anywhere online for individual purchase.

Thank you in advance.

-Bryan

 

[rvitko]

I have them in stock. The warranty is actually 2 years. Provided it didn't get wet or wasn't damaged by moisture/humidity it would be covered under warranty. For warranty coverage you would need to send it to me at

Tunze USA
1304 Monica St
Austin TX 78758

 

[Freeskier98]

That sounds Great.

I will ship it out first thing tomorrow morning.

Thanks
Bryan