Vertex IN180 impeller

[Wippjas]

Did Vertex improve the impeller on the IN180 pump? I've had mine for three years and it has swollen and split. My unit is a gen1, but I don't want it happening again. The swollen impeller has damaged the inside of the pump and I don't know how much material remains before the pump fails catestrophically.

 

[Jeremy B.]

Yes, there was a revision on the impeller assembly when they convereted over to the Gen 2 models of the IN series. This solved any warping issues, as well as shaft issues they experiences in that first run.

 

[Wippjas]

Although I've had the skimmer for three years, is there any way that they would honor this as a warranty? It appears that it is a known defect.

 

[Jeremy B.]

My guess is that they probably won't since you got three years out of it. It was a known defect for some shafts and magnets on the Gen 1, but not all. I would say that only 15% or so were actually affected. You can try calling Proline and see what they say though, 604-278-1474. Never hurts to try!

 

[Wippjas]

Jeremy, I called Proline and they must have contacted you guys since this is where I purchased from. Attached is a pic of the impeller. I do regular maintenance on the pump, but just recently noticed this. It was hard to miss. I also want to post that this is the first issue I've had with the skimmer. It is a Gen1 and has been skimming like a champ since installation. Even with this issue, it's was skimming great but it did start to get a bit louder.

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[Jeremy B.]

I was out of the office all day yesterday, I haven't seen any emails or messages from them yet. Will let you know if I do.